Permit Services

One of the top priorities for the OC Community Development is the reestablishment of a “one stop shop” at the Development Processing Center to facilitate service to our clients. The Customer Care Unit is dedicated to providing exceptional quality service to both internal and external customers. Our goal is to provide professional and timely service in order to assist our customers with the development process. Some of the services we provide include: permit processing, online permit processing, property record research, and handling customer inquiries.

Our Commitment to You:

• Treat you professionally and with courtesy
• Be customer service and solution oriented
• Clearly and effectively communicate our requirements and processes
• Return telephone calls and emails within one business day
• Accurately enforce codes with integrity and consistency 

Additional information regarding the permit process can be found by clicking the “Permits and Forms” button on the left.  If you should need additional assistance, please give us a call at 714-667-8888 or send us an email at ocpcustomercare@ocpw.ocgov.com and we would be happy to assist you.