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Customer Satisfaction Evaluation

Your comments are important to us.

Email: ocpCustomerCare@ocpw.ocgov.com

How did we do on your visit today? We would like to know how we can assist you better on your next visit. Please use our Online Survey below:

OC Public Works - OC Planning - Customer Satisfaction Evaluation

* Arrival Date:

* Arrival Time:

* Purpose of Visit:

		Permit Application			Application Re-Submittal
		General Information			Record Research
		Appointment/Meeting			Other

* Please Indicate the Sections or Groups in which you worked:

		Public Counter			Grading Plan Check
		Land Use Planning			Building Plan Check
		Subdivision (Tract Maps/Parcel Maps)			Grading Inspection
		Code Enforcement			Building Inspection
		Cashier			Other

Email:

* Were you assisted in a timely manner?

* Did staff act in a professional and courteous manner?

* Was staff able to answer your questions?

* Were the informational packets or handouts (if provided) helpful?

* How would you rate your overall experience?

What information would you like to see on our website?
How can we improve our service to you on your next visit?

Employee(s) you met with:

Permit #:

* May we contact you?

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Name:

Phone #:

Please enter the word above in the space below

Hall of Administration
333 W. Santa Ana Blvd.
Santa Ana, CA 92701
714.834.5400

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